Privacy Policy

This Privacy Policy explains how Let’s Game Corporation (“LG”, “we”, “our”, or “us”) collects, uses, discloses, and protects personal information. It applies to all visitors, clients, participants, and organizations who access our website, request event services, communicate with us, or participate in our programs. LG operates as a not-for-profit organization providing gaming events and facilitated programs in Canada and to clients who may be located in the United States.

By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect the following types of personal information:

• Contact information (name, email address, phone number)
  • Event details (group size, event type, preferred dates, goals, venue information)
  • Organizational information (company, agency, school, charity, or community group details)
  • Demographic information voluntarily provided during program intake
  • Accessibility or accommodation requests
  • Payment-related information required to process deposits or final invoices
  • Communications and messages sent to us
  • Website usage data, including IP address, browser type, and device information
  • Any additional information voluntarily provided through forms, surveys, or correspondence

LG does not knowingly collect personal information from children under the age of 13 without parental or guardian consent.

2. HOW WE USE PERSONAL INFORMATION

We use personal information to:

• Respond to event inquiries and prepare custom event plans
  • Provide, manage, and deliver gaming programs and services
  • Communicate with clients and participants
  • Process deposits, invoices, and payments
  • Improve our services and program offerings
  • Conduct post-event follow-up and reporting (if applicable)
  • Maintain safety, compliance, and accessibility standards
  • Operate and improve our website and marketing channels
  • Meet legal, regulatory, or audit requirements

3. HOW WE SHARE PERSONAL INFORMATION

We may share personal information only when necessary, including:

• With staff, Game Masters, facilitators, or volunteers who require the information to deliver services
  • With service providers supporting our operations (such as payment processors, email communication platforms, or web hosting providers)
  • With organizations that book programs on behalf of participants
  • When legally required, such as responding to lawful requests or complying with regulatory obligations
  • To protect the safety, rights, or property of LG, our staff, or participants

We do not sell, rent, or trade personal information for marketing purposes.

4. INTERNATIONAL TRANSFERS

Our website may be accessed from outside Canada. Personal information submitted through the site may be processed or stored in Canada or the United States, depending on the location of our service providers. By providing information, you consent to these transfers.

5. COOKIES AND WEBSITE TRACKING

Our website may use cookies and similar technologies to:

• Improve website functionality
  • Analyze website usage and traffic
  • Enhance user experience
  • Support advertising or remarketing campaigns

You may disable cookies through your browser settings; however, certain features may not function properly.

6. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards to protect personal information from loss, unauthorized access, misuse, or disclosure. While we take precautions, no method of transmission or storage is completely secure.

7. RETENTION OF PERSONAL INFORMATION

We retain personal information only as long as necessary to:

• Deliver services
  • Meet legal and financial obligations
  • Resolve disputes
  • Maintain accurate records

When no longer required, information is securely deleted or anonymized.

8. ACCESS, CORRECTION, AND YOUR RIGHTS

Individuals may request to:

• Access the personal information we hold
  • Correct inaccurate or incomplete information
  • Withdraw consent for certain uses (subject to legal or contractual limits)
  • Request deletion of personal information when appropriate

To make a request, contact us using the information at the end of this Privacy Policy. We will respond in accordance with Canadian law (PIPEDA) and applicable U.S. privacy standards.

9. THIRD-PARTY LINKS

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites. Users should review the privacy policies of any external websites they visit.

10. PROGRAMS INVOLVING CHILDREN, YOUTH, OR VULNERABLE PARTICIPANTS

For programs involving minors, seniors, or vulnerable persons, LG may require:

• Emergency contact information
  • Special accommodations or accessibility details
  • Additional documentation from the booking organization
  • Consent from a parent, guardian, or authorized representative

This information is used solely for participant safety and program delivery.

11. COMMUNICATION PREFERENCES

When you submit a form, request an event plan, or contact us, you may receive:

• Service-related updates
  • Event confirmations
  • Follow-up communication regarding your request
  • Optional marketing or program information

You may opt out of non-essential communication at any time by contacting us or using provided unsubscribe links.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or services. The revised version will be posted on our website with an updated “Last Updated” date.

13. CONTACT INFORMATION

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Let’s Game Corporation
64 Morgan Crescent
St. Albert, Alberta
T8N 2E4
Email: legal@letsplaygames.ca
Phone: 1-289-383-0199
Website: https://letsplaygames.ca